Our Commitment to Your Privacy
At Gurvinder Enterprises, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
We may collect the following types of information:
- Personal identification information (Name, email address, phone number, etc.)
- Business information (Company name, address, industry)
- Transaction details (Products purchased, payment information)
- Technical data (IP address, browser type, pages visited on our site)
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you about your inquiries and orders
- To improve our products, services, and website
- To send promotional materials about new products or special offers (with your consent)
- To comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Terms of Service
By accessing and using Gurvinder Enterprises' website and services, you agree to comply with and be bound by the following terms and conditions.
Orders and Pricing
All product prices are subject to change without notice. We reserve the right to modify or discontinue any product without notice. While we strive for accuracy, errors in pricing or product information may occur.
Payment Terms
We accept various payment methods including bank transfers, credit/debit cards, and UPI. Payment must be received in full before order processing and shipping. For large orders, we may require a deposit before processing.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Gurvinder Enterprises and is protected by copyright and other intellectual property laws.
Limitation of Liability
Gurvinder Enterprises shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our products or services.
Shipping Policy
We strive to process and ship all orders promptly. Shipping times and costs may vary based on product availability, destination, and shipping method selected.
Delivery Timeframes
Standard delivery within Chandigarh: 2-3 business days
Standard delivery elsewhere in India: 5-7 business days
Expedited shipping options are available for an additional fee.
Shipping Costs
Shipping costs are calculated based on weight, dimensions, and destination of the package. You will see the shipping cost during checkout before completing your purchase.
Returns & Refunds
We accept returns within 15 days of delivery for unused products in original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.
Return Process
To initiate a return, please contact our customer service team. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 10 business days.
